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Big Brothers Big Sisters

Michigan Capital Region
1235-A Center Street
Lansing, MI 48906

      

877.483.7145 Toll-free

517.372.0160 Tel
517.372.3130 Fax

Big Brothers Big Sisters Michigan Capital Region
PARENT SATISFACTION QUESTIONNAIRE
(Match Satisfaction)

First Name:
Last Name:
Date:
Program:
Child's Last Name :
We want to know what you think of our agency and how well we have supported you and your child in your match throughout the past several months. Please take a few minutes to answer the following questions by circling the number that corresponds to your level of agreement with the question. Please feel free to provide any additional comments in the space provided.

 
Strongly
Disagree
  
Strongly
Agree
I've found agency staff to be friendly and courteous.

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4

5

I feel staff were there to support me and the relationship with my little.

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2

3

4

5

If I contacted the agency with a problem or question, I would get prompt service.

1

2

3

4

5

I would encourage my friends to become involved with the agency.

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5

Up to this point, I've had a fun and rewarding experience

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5

My suggestions for improving the match support are:

My other comments are: